crm.zoho.comZoho CRM | Top-rated Sales CRM Software by Customers

Superfast work. Steadfast growth. Bring the very best out of your customer-facing teams with robust automation, comprehensive analytics, personalized solutions, and more. Sign up and get started in no time—the fastest implementation in the enterprise CRM market. Sign up for free Get started with your free trial Trusted by 250,000 businesses worldwide Visionary in 2023 Magic Quadrant™ for Sales Force Automation Platforms Read more Nucleus Research - Leader, SFA Technology Value Matrix 2024 Read more For happier customers Build excellent customer relationships Engage with your customers through the right channel at the right time and with the right message. With Zoho CRM you can harness the power of omni-channel presence, segmentation, KPIs, predictive intelligence, and more to deliver personalized experiences that breed customer loyalty. How Zoho CRM can help build better relationships For a streamlined work experience Maximum productivity with minimum use Let’s break the myth that CRMs are all about data entry. Zoho CRM is built to get more done in less. Automate your workflows, processes, campaigns, customer journeys, and more so that you can focus less on software and more on relationships. How to get more done in less time with Zoho CRM Sensational software for a sensible price. Sign up for free SEE ALL FEATURES For a successful business Hyper-manage operations with rich analytics You can make informed decisions with agility using Zoho CRM’s advanced analytics tools. Derive actionable insights, create custom reports and dashboards, and measure operations in real time to drive growth in a sustainable manner. Leverage our intelligent AI Zia to get accurate predictions and next steps to be taken for each lead. How to get the in-depth insights with Zoho CRM For A PERSONALIZED IMPLEMENTATION Customize, upscale, and deploy with ease Manage Zoho CRM from the bottom up without breaking a sweat. Wield a dedicated admin panel, state-of-the-art customization, and a powerful developer platform to extend what Zoho CRM can do. How Zoho CRM can be truly yours No-Code Pro-Code Integrate Zoho CRM with over 800 + apps Zoho CRM works seamlessly with your favorite apps–or find the right app for your needs at Zoho Marketplace. Learn More Why choose Zoho CRM? Refreshingly simple to use—a modern CRM for a modern business Dedicated programs for migration, deployment, and training Extensive developer platform for custom solutions and integrations Flexible contracts with no lock-in periods No hidden costs—we don’t nickel and dime features Price protection–get the best deal, always How a leading global franchise development company scaled faster with the help of Zoho CRM Brent Dowling, CEO, RainTree The complete CRM for modern enterprises. Fastest deployment in the market Highly customizable verticals on demand Premium support for zero downtime Learn more What makes us the #WorldsFavoriteCRM More Case Studies More Testimonials Reduced lead to real prospect time by 60% $1 million to $20 million in just two years An increase of repeat sales from 20% up to 40% International hotel group Minor hotels runs global sales on Zoho CRM With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge. I would definitely recommend Zoho CRM to companies that are experiencing complexity with sales and marketing and witnessing rapid growth. K.C Watson CEO & Founder, Sherpa Digital Media Since switching to Zoho CRM, JusCollege has effectively managed the large volume of contacts flowing through the sales pipeline and has already increased its sales from $1 million to $20 million in just two years. We attribute this to Zoho – being organized, getting more visibility, seeing where the problem points are, and restructuring our business. Allan Teruel Co-Founder/CTO - JusCollege Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho. In less than a year, The NetMen Corp has witnessed an increase of repeat customer sales from 20 percent up to 40 percent, as well as an overall increase in net income. Ignacio Galarraga CEO - NetMen Corp We found Zoho to be one of the most comprehensive solutions. It has a suite of applications that we use to manage our sales operations. Most of the other offerings demanded an additional cost for different functions, which is not the case with Zoho. Olga Kovshanova Sr Director Loyalty & Partnership and B2B Digital Sales More Case Studies More Testimonials Improved Sales. Lasting Relationships. Faster Growth. 15-day free trial. No credit card required. Sign up for free SEE PLANS AND PRICING CRM 101: The basics of CRM software explained What is a Sales CRM software? A Sales CRM software is a technology that helps businesses build, maintain, and scale their relationships with their current and future customers. At its core, a Sales CRM holds all your customer data in one place and acts as an indispensable source of information for your entire organization. A Sales CRM brings greater visibility into an organization’s processes, starting from the point when a lead discovers your product or service to the moment that you close them as a deal. It plays a vital role in offering a unified experience to your customers by facilitating personalized conversations at every stage. Why do I need a Sales CRM software? Every business, whether big or small needs to manage customer information and offer support when their customers need it.The success of your business lies in winning repeat customers, and this is where a Sales CRM systems comes into the picture. Sales CRMs play a huge role in helping your brand become more customer-centric and have a direct impact on your organization’s growth and revenue, while drastically cutting down time spent on repetitive data entry and management. Who uses a Sales CRM? Sales CRM systems unlike what the name suggests, can be used by sales marketing, customer support, and service teams in an organization. A good Sales CRM tool usually integrates well with external systems that the other teams in your organization, may use making it indispensable to everyone in your organization. For example, by deploying a Sales CRM the visibility of important data such as revenue, orders, and purchase information can be shared by both the sales and finance teams in your organization. This avoids manual data entry across different platforms, and allows you to have contextual customer information available whenever they interact with you . Why shouldn’t I use spreadsheets to manage my customer relationships? Spreadsheets are not designed to do Sales CRM work. When your business is going digital, you don’t want your sales and support teams to be moving backwards in their tech. While spreadsheets can certainly help you with basic information organization, the expectations of customers and the complexity of a growing business make spreadsheets less productive for everyday work. By exclusively using spreadsheets, your organization, you risk missing out on all the important tools that a sales rep or customer service agent needs to create a delightful customer experience. Features like sales automation or integrations for email and telephony . have become the norm in business, and for good reason. Spreadsheets simply cannot match these requirements. How do I evaluate a Sales CRM? Making an investment into a Sales CRM can be a make or break for your sales. Hence it is crucial for businesses to have a Sales CRM evaluation method (or CRM metrics) in place. The prime concern of a Sales CRM system is to improve relationships with customers and generate higher revenue. Therefore, it is necessary to identify if a prospective Sales CRM is intended to track the efficiency of your sales and marketing teams, or to build a stronger relationship with your customers...